Privacy Policy
Thank you for choosing to be a part of Physioga with Fiona. I take your privacy very seriously in order to safeguard your personal information which is provided by accessing the website or services. Should you have any questions or concerns about this privacy notice with regards to your personal information, please contact me on:
Name: Fiona Barrett
E-mail: fiona.barrett15@outlook.com
HCPC Registration Number: PH104292
Legislation Compliance
Physioga with Fiona is GDPR compliant and is registered with the Information Commissioners Office on the “Register of Data Controllers” as required by the Data Protection Act 1998. All data held is processed in accordance with GDPR. Physioga with Fiona will remain registered with the Information Commissioners Office.
Personal Information Collected
Physioga with Fiona collects and process personal information that is voluntarily provided via the website when you express an interest in obtaining services, information or to participate in activities.
The personal information collected may include:
- Identifying information related to you (name, address, phone, email) if you choose to access the service.
- Further detailed information via a PAR-Q Questionnaire and waiver prior to attending a yoga class. This gathers information related to your medical history, medication and emergency contact for health and safety purposes.
What happens to the information gathered:
Your information is required to understand your needs and provide you with the best possible service. The information gathered also ensures you an safely participate. Information is required to:
- Maintain up to date records
- If consulting Physioga with Fiona for Physiotherapy services, there is a legal requirement to maintain up to date relevant, accurate and timely notes following all contacts with clients, carers or professionals involved with your care. This may include electronic or paper records and photographs with your consent. There may also be a need to contact another health care professional to discuss your case for onward referral. Your consent will be gained prior to onward referral.
Where necessary, information may be acquired from other health and social care professionals and other relevant agencies. For example, your GP or social worker. However, your consent would always be obtained first.
Your consent will always be obtained before sharing information with any third parties accept where there is a justifiable reason for disclosure. For example, if there is a significant risk to yourself or others we may be obliged under our duty of care to inform a person in a position to ensure safety of you or those working with you.
All third parties are required to respect the security of your personal data and to treat it in accordance with the law. Third-party service providers are not permitted to use your personal data for their own purposes and they are only permitted to process your personal data for specified purposes and in accordance with instruction.
Use of Email
E-mail is generally the preferred method for communication. Confidential documents attached to any emails will be password protected. Whilst all efforts are made to keep emails secure, Physioga with Fiona is unable to take responsibility for security breaches. If such a security breach were to become apparent, then you will be informed of this. If you would prefer to be contacted using other methods such as by phone or using the postal service then please discuss this with Physioga with Fiona.
Under the General Data Protection Regulation (GDPR), the lawful bases for processing this information are:
(a) Your consent. You are able to remove your consent at any time.
(b) A contractual obligation.
(c) A legal obligation.
(d) A legitimate interest.
How your personal information is stored
Appropriate security measures are in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
Client information will be stored under password protection. Your personal information will be stored only for as long as you are an active participant within a Physioga with Fiona Class.
Information relating to your physiotherapy care record will be stored for 7 years. A client’s personal data and rehabilitation information is destroyed securely in line with GDPR 18 and internal policies.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
If you wish to make a request, or if you have any questions, please contact Physioga with Fiona.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint directly or you can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Cookies
A cookie is a small file of letters and numbers that is downloaded onto your computer when you visit a website. It allows the website to recognise your device and store some information about your preferences or past actions. When you visit our website, we may collect information from you automatically through cookies.
For further information please visit www.allaboutcookies.org
How do we use cookies?
Our website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information to improve and customize your browsing experience and for analytics and metrics about our visitors both on our website and other media.
What types of cookies do we use?
There are several different types of cookies.
Our website uses ‘Functionality’ cookies so that we recognise you on our website and remember your previously selected preferences. They are usually only set in response to information provided to the website to personalise and optimize your experience.
Our website may also use ‘Analytics’. These cookies help us to understand how visitors engage with the website. We may use a set of cookies to collect information and report site usage statistics.
What if you decline cookies?
You can set your browser not to accept cookies. Please visit the following website which explains how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
If you decline, your information won’t be tracked when you visit our website. A single cookie will be used in your browser to remember your preference not to be tracked. This is called a ‘Necessary’ cookie.
Privacy policies of other websites
Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, please read their privacy policy.